Amazon is the first e-commerce company to master logistics big data. The reason why Amazon has become the world's largest is not only because of its capital and market, but also because of its logistics technology. Amazon's logistics technology has left most e-commerce companies far behind. Let's take a look at Amazon's logistics technology.
1. Amazon’s smart robot kiva technology
Kiva Systems, which Amazon acquired for $775 million in 2012, has greatly improved Amazon's logistics system. It is reported that by 2015, Amazon has increased the number of robots to 10,000, which are used in major operation centers in North America. The Kiva system's operating efficiency is 2-4 times higher than traditional logistics operations. The robot can run 30 miles per hour with an accuracy rate of 99.99%.
2. Drone delivery
As early as December 2013, Amazon launched Prime Air unmanned delivery. When customers place an order online and the package weight is less than 5 pounds, they can choose drone delivery, which will deliver the package to their home within 30 minutes. The entire process is unmanned, with drones automatically picking up items at the end of the logistics center's assembly line and flying directly to customers. In 2014, Amazon CEO Bezos publicly stated that Amazon is designing the eighth generation of delivery drones and will use drones for AmazonFresh food delivery services.
3. Application of big data in order and customer service
Amazon is the first company to promote big data to the operation of e-commerce logistics platforms. The complete end-to-end services of e-commerce can be divided into five categories, namely browsing, shopping, warehousing and distribution, delivery and customer service.
4. Intelligent warehousing technology
In Amazon's global operations centers, big data technology is applied to the fullest extent, starting from the moment the goods enter the warehouse.
5. Big data-driven smart picking and smart algorithms
Intelligent algorithms drive logistics operations and ensure the optimal path: In Amazon's operation center, no matter what time it is, basically in any area or any channel, you will rarely see a lot of people gathered together. Why? Because Amazon has a set of data algorithms in the background, which will randomly optimize the picking path for each person. Employees picking up orders should go straight ahead and not go back. The system will recommend where the next item to be picked is, so you never have to go back. It also ensures that after all items are picked, the path is the shortest. Through this intelligent calculation and intelligent recommendation, the picking walking path of the traditional operation mode can be reduced by at least 60%.
6. Random storage
Operational principles of random storage: Random storage is an important technology for Amazon's operations, but it should be noted that Amazon's random storage is not random storage, but has certain principles, especially for best-selling and non-best-selling products, the principle of first-in-first-out should be considered. At the same time, random storage is also closely related to the optimal path.
7. Intelligent warehouse division and intelligent allocation
As the world's largest cloud warehouse platform, Amazon's intelligent warehousing and intelligent allocation have unique technical content. At Amazon China, the allocation of more than 10 parallel warehouses across the country is completely driven by precise supply chain planning.
The above is the relevant content about Amazon logistics technology. If you want to know more and more complete Amazon information, please continue to pay attention!
