When you open a new store on Amazon, many problems will arise one after another. You will encounter many problems when opening a store on Amazon, such as funds, accounts, logistics, etc. So how do novices solve these problems when opening a store on Amazon? Next, the editor will give you a summary of a problem, which is good for novice Amazon sellers.
1.Where is my seller account?
There are two ways to access your seller account:
1 Click "Your Account" at the top of the main page, then click "Your Seller Account" on the right.
2. Go to http://www.amazon.com/seller-account/
2. How do I get paid?
To get paid for your sales on Amazon, you need to:
1. Register for Amazon Marketplace Payments
2 Enter valid credit card information in your seller account
3 Enter valid bank account information in your seller account
4 Confirm order shipment
3. What should I do if I can’t find the catalog of the product I want to sell on Amazon?
We offer a feature called Create Product Detail Page that allows Pro Merchants to add pages to their catalog to sell products that are not often featured in our catalog. However, not all stores are eligible for added products. Only Pro Merchants can create product detail pages.
4. How do I decide if a pro Merchant selling plan is right for me?
Our Pro Merchant selling plan is optional and you don’t need a paid subscription to start selling on our website, which means this selling plan is beneficial for sellers. When you become a Pro Merchant, the $0.99 per order closing fee will no longer be charged. You only need to pay the remaining 6%-20% commission fee and the monthly fee of 39.99.
5. How do I know when an order has arrived?
We will email you when you receive your order, and you can view it on the orders page in your seller account, including shipping information, confirm shipment and manage orders. Pro Merchants can also download order reports to view sales.
6. Are there any sales fees?
A commission fee of 6%-25% and an order tax of $0.99 will be charged for each transaction. If you are a Pro Merchant, you don't have to pay the $0.99.
7. When can I get paid by customers?
When you confirm the shipment, we will deposit the money into your account. We will settle the funds to you every 14 days.
8. How can buyers see all my product lists at once?
Buyers can see all listings of the seller's products on the store.
9. Can I suspend my account when I am away from home?
Yes, you can set it in Listings Status.
10. How do I cancel the Pro Merchant selling plan?
You can transfer your Pro Merchants selling plan to an Individual selling plan through your Seller Account. Click "Seller Account Information", scroll to Selling Plan and click "Switch Selling Plan".
11.How to close my account?
If you want to close your account, Seller Support can help you. Remember that you can also use the functions in the listed product list to pause your product list, or remove all your products. In addition, if your Amazon account is both a seller account and a buyer account, you can keep the purchased portion.
12. If you want to close your account, first you need to do the following:
1. Cancel all product listings on the website
2. Resolve all transactions with buyers, including refunds
3. Keep a balance in your account
4 ProMerchants should transfer the sales plan to an individual so that they will not be charged again. Once you have completed these steps, please let us know. In our Seller Support form, under "Account Settings", click "Cancel or downgrade service" and send us a message (please use the email address of the seller account you wish to shut down). If you only want to turn off the seller permissions section, please indicate that in your message.
13. FAQs for new sellers to get paid
What do I need to do to get paid for my order on Amazon?
1. Register for Amazon Marketplace Payments
2 Enter valid credit card information in your seller account
3 Enter valid bank account information in your seller account
4 Confirm order shipment
The above covers most of the problems that novices may encounter when opening a store on Amazon. If your problem has not been solved yet, please continue to pay attention!
