Some of my Amazon seller friends have been telling me recently that Amazon FBA has caused them a lot of troubles recently. Recently, the editor has summarized some common problems of Amazon FBA. Next, let us take a look at the common problems of Amazon FBA.
Amazon FBA FAQ 1:
If we have shipped the goods to the FBA warehouse, can we still modify the Title or other attributes of the Listing when the goods are on the way or in the FBA warehouse? Will it have any impact on FBA warehousing or product shipment?
Solution:
If there is no problem with the listing, it can be modified, and it will not affect warehousing and shipment; however, Amazon has a listing control policy, which means that the listing cannot be easily modified after being on the shelves for a period of time. If you fail to modify it in the background, you can contact Amazon's customer service to make changes.
Amazon FBA FAQ 2:
If the account is closed, can the payment and FBA products be moved out?
Solution:
Yes (unless your product is prohibited from sale). Generally, after all fees have been paid, the remaining payment will be returned to your payment account within 3 months; if you can still log in to your account, the products in FBA can be removed to your overseas warehouse through the remove order function, and then sent back to China.
Amazon FBA FAQ 3:
Why does FBA inventory sometimes show more and sometimes show less?
Solution:
First of all, whether the quantity exceeds the actual quantity of your products and the inventory quantity is abnormal, there are generally the following situations: 1. A buyer places an order for your product, but the buyer cancels the order in the end (this situation may occur but will not happen repeatedly); 2. Amazon has moved warehouses and reallocated your products to warehouses, in which case the product quantity will also change; 3. System problems. As long as the product quantity is correct when the product is put on the shelf, the quantity changes later are mainly due to Amazon's reasons. If this situation occurs frequently and even affects sales, it is recommended to contact Amazon in time to ask for the specific reasons
Amazon FBA FAQ 4:
US—What is the weight limit per box of FBA goods? What if I am overweight?
Solution:
A box of goods cannot exceed 50 pounds or 27±3KGS; a single piece of goods cannot exceed 15KGS. It is very important to note.
Amazon FBA FAQ 5:
The listing has been deleted, what should I do with the FBA inventory?
Solution:
You can use the batch form to re-upload, try to fill in the required information, and then re-upload it. If you don’t want to continue selling, create a removal order or destroy it in the background after uploading to dispose of the FBA inventory.
Amazon fba common problem six:
Because Amazon sent one less product in FBA, the customer gave a bad review. Can it be deleted?
Solution:
If it is feedback, it is okay. As long as it is a product shipped by FBA, the negative review caused by Amazon can generally be deleted. You can contact Seller Support - Customer Feedback, explain the reason and ask Amazon to remove the negative review. If it is a review, it depends on the content of the buyer's review. If the content is irrelevant to the product itself and contains content that is not in compliance with regulations, you can also ask Amazon to remove it by reporting it.
The above are some common questions about Amazon FBA. If you want to get more knowledge about Amazon, please continue to pay attention!
