Some Amazon sellers sometimes suddenly receive reports that their listings are restricted or deleted. So how should Amazon listings deal with this situation? What should we do? Let's take a look today.
What are the common reasons why Amazon listings are restricted?
There are many reasons why Amazon may restrict your product listings, and thankfully, most of these issues are things you can troubleshoot and fix quickly on your own.
Typically, your listing may be suppressed in these situations:
1. There is no main picture, or the product auxiliary pictures you provide do not meet the standards and specifications required by Amazon;
2. Important information in the product description is missing, incomplete or invalid;
3. The products you listed are prohibited from sale on Amazon;
4. The product you listed does not have a defined category type;
5. The product name has too many characters;
6. Your listing violates Amazon’s selling policies.
Additionally, Amazon may restrict listings for more complex reasons that are time-consuming and difficult to correct, including:
1. Determine that your product is a counterfeit product;
2. Receive safety complaints about the listed items;
3. Think you are trying to sell a used item as a new one;
4. Determine that you are trying to sell expired merchandise;
5. Suspect that you are not the legal owner of the listed product.
If you are unable to determine the reason for the restriction, are unclear about how to resolve the ban, or disagree with Amazon’s decision, you can contact customer service through Amazon Seller Support.
How to fix a listing that is restricted on Amazon?
First, Amazon doesn’t automatically notify sellers when this happens, so it’s not easy to find out that your products have been restricted. Sellers are advised to regularly check whether there are any restrictions on listing in order to resolve the issues.
How to check? The specific operation method is as follows:
Navigate to the “manage inventory” button under the “inventory” button in Amazon Seller Central. If any listings are currently suppressed, you will immediately see a “Suppressed” button in the top navigation pane. If no listings have this issue, this button will not appear.
If you find a restricted product, don't panic. Usually, the repair process is quick and easy. Restricted listings are not visible to buyers and will result in zero sales during the deactivation period, so it is important to resolve them quickly and decisively.
How to deal with common listing restrictions?
1. Select the “suppressed” button and then view options such as “all suppressed listings” or select only specific types of suppressed listings, such as “image missing”;
2. Select a single listing and click the "Edit" button, then select "Edit" or "Manage images";
3. On the Amazon product summary page, select a tab with a warning indicator next to it (restricted listings will have a red exclamation mark, and you’ll also see quality warnings marked with a yellow triangle);
4. Once all alerts in the list have been resolved, simply click Save and finish.
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