What is Refunds Manager?
Refunds Manager allows Amazon sellers to claim refunds of various amounts, ranging from a few dollars to hundreds of thousands of dollars.
What does Refunds Manager do?
(1) Refunds Manager coordinates transactions for each product to ensure that the order quantity received matches the return reimbursement;
(2) Refunds Manager ensures that sellers receive a refund equal to the fees they were initially charged;
(3) Inspect products damaged by logistics providers;
(4) Refunds Manager can track when products are replaced and ensure that the original products are returned to the seller;
(5) Track all orders to ensure that refunds are within the 30-day deadline and that Amazon has refunded the seller’s 20% restocking fee (according to Amazon’s policy) or a full refund;
(6) missing inventory was discovered (the inventory was deducted but never returned after 45 days);
(7) Refunds Manager ensures that sellers are not overcharged due to weight or size or Amazon commissions;
(8) Track lost or damaged products in Amazon warehouses to ensure that sellers can restock them in a timely manner.
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