Amazon’s official website is particularly strict in reviewing infringement incidents. If you are not careful, your store may be doomed. Today we will learn about the types and solutions of Amazon’s patent infringement.
1. Trademark infringement: using the other party’s trademark or logo without the official authorization of the product brand
2. Patent infringement: Patent infringement There are three main types of patents: invention patents, design patents and utility model patents. To identify whether a product is patented, you must know at least one of the following three elements: patent name, patent holder, and patent number.
3. Copyright infringement: For Amazon sellers, copyright infringement also includes the following aspects:
1. The products sold are printed with other people's copyrighted designs.
2. The products sold use the layout of others’ copyright.
3. Plagiarizing other people’s product descriptions. Yes, this is also an infringement and may be reported. Then the listing will be removed from the shelves and even the account may be restricted. But when it comes to plagiarism of product descriptions, copying the product description of one company is called plagiarism, while copying the product descriptions of multiple companies and aggregating and recombining them is called innovation.
4. Stealing listing pictures of the same product. Amazon will not investigate the source of the pictures when uploading product pictures. However, if the original seller of the pictures finds out and provides evidence to complain, and Amazon verifies that the situation is true, the seller will be warned at the very least, or even directly closed down at the worst. Even secondary creations may involve copyright infringement, so it is recommended that you take pictures yourself, which will also allow you to better reflect the differences in your own products in detail.
Several key points of Amazon's appeal email:
1. Remove the infringing products from the shelves immediately, and investigate the entire store to see if there are similar products with an attitude of correcting mistakes. All products will be removed from the shelves. In the future, more testing will be done on product brands/patents/authenticity, and only products will be put on the shelves when 100% sure there are no problems;
2. the complainant mentioned by Amazon in the email, admit the mistake, indicate that it was an unintentional mistake, inform that the product has been removed from the shelves, and promise not to sell their brand products anymore, and copy to Amazon's notice email address; (see point 4)
3. The documents contain purchase invoices and other valid certificates that can be submitted as supplements, and the supplier's contact information and network can be provided to prove that there are formal purchase channels. A dedicated team will be formed to verify product information: appearance/brand/factory qualifications, etc., to ensure that no mistakes are made again
4. This is also the most important point. When you receive an email, do not reply lightly before you are sure. Try to find an experienced person to write the email. Do not underestimate the reply to the email. Whether the appeal can be successful depends mainly on the content of your email reply! Speaking of infringement, the big seller said that replying to the email is the most critical. If you reply too much, Amazon will think you are too wordy and will not read it. If you reply too little and miss the key points, they will not read it either.
This is the end of the knowledge about Amazon patent infringement complaints in this issue. If you want to get more information about Amazon patent infringement complaints, please pay attention and we will continue to answer you~
