Amazon buyer reviews are an aspect that needs to be paid attention to in Amazon stores. When a buyer has a bad experience, customers will leave negative reviews without any prompting. These comments can hurt your business, and you should develop a strategy to help drown out the negativity to ensure your account is healthy.
Let’s look at the tools that can help us monitor and manage comments and make judgments.
1. AMZFinder
AMZFinder is used to monitor and manage Amazon product reviews. New reviews can be automatically downloaded and matched with the appropriate buyer and order information, making it easy to find buyers who have left negative reviews for further contact.
The free automated email program enables small sellers to get more positive feedback and reviews.
2. Feedback Express
FeedbackExpress is a powerful SaaS service that helps Amazon sellers automatically communicate with buyers to get feedback and reviews on purchased products. It also helps in removing negative and neutral feedback, thereby improving the seller’s overall metrics.
3. Kibly
Kibly is an email automation software for Amazon sellers. It helps you get more feedback and reviews by prompting customers to write positive reviews for their orders. Kibly sends personalized order update, feedback/review request emails to Amazon customers. It also comes with real-time statistical order data.
4. Salesbacker
Salesbacker focuses on helping Amazon sellers get reviews and feedback to increase sales. Without feedback, Amazon buyers are reluctant to purchase the products they need. The tool provides analytics and tests to help you track your seller rankings.
5. Feedback Five
Feedback Five is a management tool for managing Amazon feedback and reviews. While price and email volume are important in their own right, they shouldn’t be the deciding factors when choosing a tool like this. Feedback Five offers affordable plans for the number of emails you can send. It’s a great option for budget-conscious sellers and offers great value for money.
6. Feedback Genius
With Feedback Genius, you can automatically solicit feedback or product reviews, monitor negative feedback, and more. You can create an email series that helps you generate reviews for your Amazon products.
This is the end of the introduction to Amazon's evaluation feedback tool. If you want to get more information about Amazon's evaluation tool, please pay attention and we will continue to answer your questions~
