Some common issues in lifting sales restrictions:
1. “I submitted the required invoice, but Amazon rejected my request.”
(1) Amazon has very strict invoice requirements. They do not accept retail receipts, order details, packing slips, sales orders, e-commerce retailer store opening documents and pro forma invoices. The invoice you submit must be from the product manufacturer or an officially authorized distributor.
(2) The suppliers that the seller contacts cannot be verified online, or their online presence is not credible enough. This means that these suppliers are not official resellers and the products they sell are not genuine. Amazon does not accept materials from such suppliers.
2. “I am a manufacturer. I have repeatedly submitted invoices to Amazon but they have always been rejected. However, my invoice style and format fully meet Amazon’s requirements.”
Some common misunderstandings about lifting sales restrictions:
Misconception 1: The number of applications for ungating sales restrictions is limited. In fact, Amazon does not limit the number of applications a seller can submit, but if you are rejected multiple times, you need to stop and determine if you have made a mistake in some material.
Misconception 2: Multiple failed applications will cause problems with the seller’s account. The entire application process will not have any impact on your seller account, even if you do not submit the correct documents as required.
Misconception 3: After a seller’s application to lift sales restrictions is approved, they can only list the products listed in the application document. Once Amazon agrees to lift your sales restrictions on products in a certain category, you can list all products in that category without having to submit another application to Amazon.
Note: Keep the relevant documents for each product you sell on Amazon, such as purchase invoices, distributor licenses, safety data sheets (SDS), test results, etc., of course, the premise is that these documents are authentic and valid. This will ensure that when you encounter customer complaints, you can provide various proofs in a timely manner, saving yourself a lot of trouble.
This is the end of this issue on lifting sales restrictions. If you want to get more knowledge about lifting sales restrictions, please pay attention and we will continue to answer your questions~
