Many sellers cannot immediately find evidence to appeal after receiving malicious negative reviews, nor can they immediately determine whether the person gave malicious negative reviews. At this time, we need to step forward and judge whether his account gave malicious negative reviews to us.
When we encounter malicious negative reviews on Amazon, what should we do first?
Step 1: Click Report Abuse
Step 2: Go to the profile page, check other comments of the buyer, and observe the comments left by other accounts on him and click Report Abuse;
Step 3: During this period, you can see the name or abbreviation of the person, add him as a friend through Facebook, and check if he is in those review groups. If necessary, take a screenshot and send it to Amazon
How to identify sellers who give malicious negative reviews?
Abnormal behavior can manifest as the following:
First point: This buyer has very few reviews
One possibility cannot be ruled out: the competitor just created an account specifically to leave negative reviews, and screenshots can be used as evidence for the complaint.
Second point: The buyer left multiple positive reviews for a seller
This buyer was bribed by a competitor and left a review illegally. You can file a complaint
Third point: The time span is long
For example, if a buyer left a review in 2017 but only recently left a review, this indicates that the buyer may have abnormal behavior.
Fourth point: The internal mailbox cannot be exported (there is a certain possibility that the negative review is malicious)
After completing the above steps, if Amazon has not deleted the negative review, you can appeal to Amazon via the following email (email appeal cannot be said to be 100% effective, but it is somewhat effective)
This is the end of the article about Amazon malicious negative reviews. If you want to get more information about Amazon malicious negative reviews, please pay attention and we will continue to answer your questions~
