According to official data, 79% of customers believe the content in the review, and 85% of people will check the review. 73% of people will trust the seller after seeing good reviews. So if we encounter bad reviews on Amazon, it is a very serious matter. What should we do when we encounter this situation?
Amazon review removal
Once product sales and traffic decline, be sure to check if there are any negative reviews. After a customer leaves a negative review, you must contact the customer in a timely manner to modify the review or delete the negative review directly.
How to guide customers to remove negative reviews on Amazon?
1. customers and proactively and sincerely offer to help them solve their problems
2. Once the customer responds, send them multiple emails at once to propose a solution (note that you cannot directly ask for money)
3. If a customer says they don’t know how to remove a negative review on Amazon, we can tell them how to do it: click youraccount-community-seeallmyreviews-find the corresponding order-select edit/delete
As long as your attitude is sincere enough and you can solve the problem, customers will generally be willing to help you change the review to a medium/good review. The editor’s product had some problems before and received a lot of negative reviews. In the end, the editor emailed each individual and changed all the negative reviews into positive ones. However, it is becoming increasingly difficult to find negative reviews on Amazon, so it is recommended that you try your best to make good products and control the rate of negative reviews from the source.
Find Amazon official to remove negative reviews:
1. Find the negative review that you need to apply to Amazon for removal and click Report Abuse
2. Enter the page after the jump, fill in the product ASIN, order number and negative review content, and explain to Amazon why you want to delete it. Finally, click reportasinapporpriate, and it's OK.
This is the end of this article about Amazon negative reviews. If you want to get more information about Amazon negative reviews, please pay attention and we will continue to answer your questions~
