Good stuff for sellers! How to avoid triggering a second review by changing Amazon’s payment account? Good stuff for sellers! How to avoid triggering a second review by changing Amazon’s payment account?

Good stuff for sellers! How to avoid triggering a second review by changing Amazon’s payment account?

The internal full name of the second review is Bad Actor Prevention (BAP), so it is a round of review and verification based on the first review and European KYC, targeting some accounts with questionable relevance, information, and compliance.

Changing the Amazon payment account is also an action to increase risk. So what situations do we usually encounter when changing the payment account?

1. After logging in to the account backend to change the receiving account, the account can be operated normally without any abnormality;

2. A few hours after changing the payment account, the account was locked when logging in again. Amazon required me to change the password and log in again, and the account could be used normally. This happens because the operation triggers Amazon's account protection mechanism;

3. When you change the payment account and log in to the backend, you may find that the payment card information or credit card information you just bound to your account is gone. This actually triggers Amazon's account protection mechanism. You can add it again.

4. After changing the payment account, you will receive a notification from Amazon asking you to submit the company bank statement. This also triggers Amazon's account protection mechanism. If this happens, apply for an account certification letter in the WF account background and submit it to Amazon.

So when we change the Amazon payment account, how do we avoid the risk of a second review of the account?

1. Report in Advance

1) Method 1:

Open a case: Get Support - Your Account - Update Bank Account Information

2) Send an email:

Email template:

Dear Amazon Seller Support Team,

I would like to notify you of a change in my bank account information for your store on amazon.xx (region NA/EU/JP, etc.): XXXX (store name + store link)

CurrentBankAccountNumberis: XXXX (old bank account number)

BankLocation:xxx

NewBankAccountNumber: XXXX (new bank account number)

BankLocation:xxx (Bank related information can be viewed in the Worldfirst backend)

Please let me know if you have any questions.

Regards.

Sellers on the European site should pay special attention. When sending the registration email, it is recommended to attach the "Account Certification Letter" provided by the Worldfirst GBP or EUR payment account backend as an attachment.

2. Wait for a response

Amazon customer service will generally reply and confirm within 1-2 days and make relevant records for the store application.

3. Change the receiving account

After receiving confirmation from Amazon, save the relevant screenshots and you can change the payment account.

If the account security verification is triggered during the account change process, you can unlock the account by following the steps below:

Find the notification email from Amazon to verify the security of your account: ReviewofyourAmazon.comsellerAccount. This email is for Amazon to verify that the account update is your personal operation.

Next, complete the following steps according to the email prompts:

Step 1: Click "Forgotyourpassword" on the login page to change your password and wait for Amazon to send an email to confirm that your password change is successful.

Step 2: Re-add the payment account you want to bind;

Step 3: Set up two-step verification again;

Step 4: Send a confirmation email to Amazon by clicking the “Appeal” button next to this message on the “Performance Notification” page in Seller Central. You can also send a confirmation email through the Us page in Seller Central Help.

This is the end of the article about changing Amazon payment account. If you want to get more information about Amazon payment account, please pay attention and we will continue to answer your questions~