Recently, there are sellers in various seller groups reporting that their accounts have been hacked, their payment accounts have been changed, and they have suffered heavy losses, including some super big sellers.
Below are some hacked account situations and hardening guides shared by backpackers.
If modified:
Solution 1: You can call customer service: 400-810-5666 ext. 2
Solution 2: the performance team.
Account hacking:
Generally, the login account and password are wrong. After repeated modification, you still cannot log in [to determine whether it is a violation and was blocked]
First of all, let's analyze that there is a possibility that the account has been hacked or stolen;
First: The computer operating the account is naked and has no anti-virus software, so it can be hacked by hackers in one scan;
Second: the email password is leaked;
Third: Use cloud servers to open all ports by default;
Fourth: The browser records the account and password by default [I guess many people are like me];
Fifth: The third-party service provider has authorized the disclosure of the account password
Sixth: In-site email links with Trojans, it is easy to collect passwords by clicking on them;
Seventh: Email and password are collided;
I personally recommend strengthening the security measures of your account;
First: Install anti-virus software on your computer and revise the patch
Second: Login to your Amazon account using a computer browser without recording your password
Third: shut down the computer when not in use;
Fourth: When using Alibaba Cloud, Tencent Cloud, or Microsoft Cloud, remember to set up the corresponding security group in the background of the cloud server. The default installation group of the purchased cloud service is to develop all ports.
Fifth: Modify the 3389 port of the cloud server, log in with other ports, and block other ports.
Sixth: Strengthen security awareness, operators should not click on links in unknown in-site messages;
7. Set up a sub-account
8. Complete the two-step information verification for account authentication.
Two-step verification setting address:
US: https://www.amazon.com/a/settings/approval
CA: https://www.amazon.ca/a/settings/approval
MX: https://www.amazon.com.mx/a/settings/approval
UK: https://www.amazon.co.uk/a/settings/approval
FR: https://www.amazon.fr/a/settings/approval
DE: https://www.amazon.de/a/settings/approval
ES: https://www.amazon.es/a/settings/approval
IT: https://www.amazon.it/a/settings/approval
One more thing, change your password regularly!
If there is any suspected account leak, change your password immediately!
