When you are uploading a product, you suddenly find that your account has been blocked and receive a notification message from Amazon. At this time, most people will be very confused. They don’t know what the reason is or what the situation is. Then they will be very panicked and don’t know what to do. What you should do at this time is to log in to the Amazon backend immediately, read the notification carefully, and then find a way to unblock your Amazon account.
I have summarized seven methods to unblock a banned account, which Amazon sellers can refer to.
1. Find out the real reason why your account was blocked
Usually, the emails sent by the Amazon platform will not tell you which specific product caused your account to be blocked. It will only give you some relevant tips. You still have to find the real reason yourself, but the email will guide you in how to file an appeal to restore your store sales rights.
2. Complaint letter
When it guides you to restore your selling rights, the way is to ask you to write a letter of appeal. When writing a letter of appeal, you must correct your attitude, admit your mistakes and shortcomings, do not express any resistance, and do not mention issues related to the store closure.
3. Data
If you can analyze the reason why your account was blocked in the email, you will need to provide some details and accurate data for Amazon to refer to.
4. Development Plan
In the appeal letter, you should also write down your strong desire to have your account unblocked and your store’s future development plan. Then ask your friend who knows English to help you check whether the grammar is correct and whether the content is well written.
5. Submission
After you finish writing, you can write the content you prepared in the email that notified you and submit it. You can also send it to the Amazon official website using the email address you used when registering, but it is best to submit it directly from the email.
6. Pay attention to the email and wait for reply
After sending the email, you just need to wait for a reply. Generally, you will receive a reply within two days, so you must pay more attention to your mailbox in the first two days. If you have not received a reply in two days, you can send another email to ask whether your appeal letter has been received. Generally, if the situation is not serious, the seller’s sales rights will be restored immediately after sending the appeal letter. If the situation is serious, the Amazon platform will directly refuse to restore the account.
7. Through a professional team
If you are still unfamiliar with the above process, you can find a professional team to file a complaint.
