It has been six or seven days since sellers reported problems with Amazon Japan, but we can still see many sellers reporting in the Seller Home chat group and other major community forums that Amazon Japan cannot be accessed normally. After understanding, there are still the following problems:
1. The backend can be accessed, but the frontend cannot be opened
According to feedback from most sellers, the front desk of Amazon Japan site has been unable to open and they have not found a suitable solution.
2. Can access the backend, but cannot access the details page
In another case, a seller said that he could enter the backend but could not enter the details page; another seller complained that he encountered this problem as soon as he opened the Japanese site, and he could not upload products or perform product editing and other operations.
This time, a large number of Chinese sellers cannot access the Japanese site normally. What is the reason?
Some users successfully accessed the Japanese site through VPN and promptly opened a case to consult Amazon Japan’s customer service. The customer service replied: "Amazon Japan is currently upgrading and cannot be opened for the time being. It is only restricted to Chinese IP addresses."
According to the customer service, a seller responded that it was probably blocked and amazon.jp was listed as a blocked website!
What is the solution if Amazon Japan cannot be opened?
1. Modify hosts file information
Use Notepad to open the file C:\Windows\System32\drivers\etc\hosts and add the following three lines:
52.222.255.232 www.amazon.co.jp
52.84.48.99sellercentral.amazon.co.jpa
54.240.250.142 catalog-sc.amazon.co.jp
It should be noted that the modification of the hosts file this time is slightly different from the last modification. The line "54.240.250.142 catalog-sc.amazon.co.jp" is added. When sellers add it, please note that each line needs to be wrapped.
Some sellers said: This method allows you to enter the backend to perform editing and other operations.
2. Access using VPN
Use VPN to switch to IP address of Japan or other countries to access the operation normally. This is the method currently used by many sellers. However, some sellers also said that VPN has IP association risks, and you can rent a server to build an ss.
3. Single sign-on management for multiple sites
An anonymous seller gave another solution: single sign-on to manage multiple sites. He suggested that sellers can log in to the US site account and then transfer to the Japanese site to edit the backend.
If you cannot open the Amazon Japan site, please come here to solve the problem. For some relatively difficult problems, we have the latest and most comprehensive solutions.
