Why is Amazon QA important?
According to statistics, 90% of consumers will carefully browse Amazon QA before purchasing a product and raise their doubts. If the product title, picture, and description are the product packaging instructions from the seller's perspective, then Amazon QA is the customer's clear summary of the product from his or her own perspective. For the overall weight of the listing, Amazon QA also plays a pivotal role!
The Amazon platform is not like domestic e-commerce, where buyers and sellers can communicate in a timely manner through Wangwang, but this is not the case with Amazon. There is no third-party customer service on Amazon that can answer these questions, and sending emails is too slow. Buyers usually read the description and reviews before placing an order.
Therefore, when a new product is first launched on the shelves, its exposure is very low, and it is difficult for customers to find the product, let alone buy it. Amazon QA can improve the ranking of your products and allow customers to find your products among the vast number of products.
For example, customers always have questions during the purchasing process, such as color difference, whether the clothing size is too large, etc. How should these questions be solved? At this time, the importance of QA questions and answers is reflected. The biggest difference between QA questions and answers and Review is that QA is not about quantity, but about quality, while Review focuses more on quantity. The number of QA will not have much impact on the ranking of the link, but the quality of QA will directly affect the seller's order.
When sellers are doing QA, buyers should remember one thing: ask questions to the point. From the customer's perspective, think about what you would consider when you buy this thing. Sometimes you don't know how to do QA, you can go to your competitor's listing to see how they do it.
Where can I get Amazon QA responses?
First of all, we need to ensure that the account has purchased things on Amazon. When a customer asks a question about your product, we will receive the customer's question email in the mailbox bound to the Amazon account. Just right-click the link to reply.
The above is the relevant information about Amazon QA in this issue. If you want to get more knowledge about Amazon QA, please continue to pay attention!
