Amazon's second review has always been a difficult hurdle in the annual wave of Amazon store openings. In other words, if you don't have two brushes, you may be stuck in the second review for several months. Recently, many Amazon sellers have complained about what to do if they can't pass the Amazon second review. So today we will take a look at the correct ways to pass the Amazon second review!
The correct approach to appealing Amazon’s second instance:
1. Although it is now said that complaints can be made in Chinese, it is still recommended that sellers use English, a universal language, to avoid taking risks.
2. Each attachment must be labeled with the file name in English to facilitate reviewers to check accordingly.
3. If an appeal is unsuccessful and is rejected and you are asked to provide additional information, do not submit the same information again. It is strongly recommended that you submit new information. Because the same information will most likely lead to the same review results, and the opportunity to appeal will be wasted.
4. Don’t test Amazon’s bottom line by submitting false information. Amazon officials have said in very harsh terms: Submitting altered or forged documents will be rejected outright without the opportunity for appeal.
Common mistakes in Amazon's second review:
Mistake #1: Submitting documentation repeatedly before Amazon has had enough time to review your appeal.
We will send the reply to the performance notification of the seller platform. Please do not submit your appeal again or send your appeal to Amazon through other channels until you receive a response. We may identify your repeated appeals as spam and delay our response to you.
Error 2: Submitted documents that are incomplete, illegible, altered, marked up, or screenshots.
Please submit color scans or photocopies of your documents. Make sure all pages exist. Avoid altering your files in any way, including adding comments, watermarks, or annotations to them.
Mistake 3: Submitting an expired or invalid file type.
Currently, we only accept utility bills for gas or natural gas, electricity, water, or internet service within the last 90 days. Any other type of bills or invoices such as mobile phone bills, raw material purchase invoices, product invoices, purchase agreements, email screenshots, etc. will not be accepted. Please note that we only support files in pdf, png, gif formats.
Mistake 4: Submitting multiple bills at one time and some of them do not meet the requirements.
Please avoid submitting all your bills at once. If there is a problem with any bill, the appeal will be rejected in its entirety. Therefore, just choose the most compliant and reliable bill to submit.
The above is the relevant information about Amazon's second review in this issue. If you want to get more knowledge about Amazon's second review, please continue to pay attention!
