What preparations do Amazon sellers need to make if they want to add Feedback?
Feedback is a review left by customers on their own initiative. Assuming there are 5 feedbacks per day, how can we reach 10 feedbacks per day? To increase feedback naturally, we need to make the following preparations:
1. Increase the number of uploaded products. More products, more sales, more feedback
2. Improve product quality and create good products in the eyes of customers. This is a bit vague. After customers receive the product and experience it, if they feel good, they will give a "good review!", so the most important thing is to give customers the best first impression of the product.
3. Improve product packaging. When it comes to first impression, customers have to open the package when they receive the product, so the importance of product packaging is reflected. It is important to have packaging that looks professional, concise, clean, and comfortable for customers.
4. By using FBA, orders can be processed immediately and shipping time can be shortened. I believe everyone will have the excitement and thrill of receiving a package as soon as they place an order.
How to get Feedback?
The above are all preparations needed to naturally increase Feedback, that is, to increase the number and probability of customers passively leaving reviews. So how do you proactively seek customer feedback?
1. Put a note paper in the product package. Place handwritten text on the sticky note to proactively request feedback. (Why handwriting? Handwriting is more intimate and brings sellers and customers closer. How to write the text? Follow the order of "thank the customer for the purchase → seller's preferential service guarantee → directly ask for feedback → thank you again". Try to write it in a tactful and natural way to highlight the sincere intention of caring for customers.)
2. Email to ask for positive reviews. Many buyers will send emails to ask for customer reviews on the seller’s products. In fact, the same can be done for Feedback. It should be noted that when we send goods, we should pay attention to the time when the customer receives the goods. It is more appropriate to ask for reviews 1-3 days after the customer receives the product.
3. Use Amazon Feedback smart software. Using Amazon Feedback intelligent software can help sellers save a lot of time and energy in taking care of consumers. If you are a new seller, it is better to do it manually.
The above is the relevant information about Feedback in this issue. If you want to get more knowledge about Feedback, please continue to pay attention!
