On July 12, it was reported that Amazon said that after a large-scale power outage interrupted shopping services on websites in multiple countries, its website has now resumed normal services.
Information from the outage monitoring website Downdetector shows that the outage occurred on Sunday night in the United States and Monday morning in most other parts of the world. Service was interrupted for nearly two hours, affecting multiple Amazon sites, including the United States, India, Canada, the United Kingdom, France and Singapore.
At the peak of the outage, more than 38,000 users reported problems with Amazon's online store website, while nearly 500 users reported issues with Amazon Web Services. About 80% of reported issues were related to the website, 15% were related to login, and 5% were related to checkout services.
An Amazon spokesperson said some customers may have temporarily experienced issues with their purchases, but that they have been resolved and everything is working normally now. Meanwhile, the spokesperson declined to comment on the cause of the power outage.
It is reported that this is the second large-scale service outage of Amazon since late June. In June, multiple users experienced brief service outages on Amazon platforms including Alexa and Prime Video. Websites such as Etsy, eBay, Shopify, PayPal and Twitter also experienced large-scale server outages in June.
According to MerchantMachine research, a one-hour global Internet outage would cause losses of £1.5 billion, increasing to £15 billion after 10 hours and £37 billion after 24 hours.
Among them, Amazon may be the company that suffers the greatest losses during the outage. If the global Internet is cut off for one hour, Amazon will lose 772 million pounds, and 32 million pounds per hour.
